1. Introduction

Duelo.gg ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

By using the Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account information: username, email address, and password hash
• Steam profile data: Steam ID, public username, and avatar
• Match data: Dota 2 match results used to verify duel outcomes
• Usage data: pages visited, actions taken, and session timestamps
• Payment information: processed securely by third-party providers — we do not store card details

3. How We Use Your Information

We use the collected data for the following purposes:

• To create and manage your account
• To verify duel results using Steam match data
• To process PTS transactions and premium subscriptions
• To display leaderboards and player statistics
• To send important service notifications and updates
• To detect and prevent fraud, cheating, or abuse
• To improve the Platform based on usage analytics

4. Steam Data

Duelo.gg uses the Steam OpenID API for authentication and the Steam Web API to access public match data. We only access data that is publicly available on your Steam profile. We do not access your Steam wallet, friends list, or any private account information.

5. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Payment processors to handle subscription billing
• Analytics providers to understand Platform usage (anonymized)
• Advertising partners, including Google, for ad serving as described in Section 7
• Law enforcement if required by applicable law

6. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze Platform usage. Cookies fall into the following categories:

• Strictly necessary cookies: required for authentication and core Platform functionality
• Preference cookies: remember your language, region, and interface settings
• Analytics cookies: help us understand how the Platform is used (in anonymized or aggregated form)
• Advertising cookies: set by third-party advertising partners such as Google (see Section 7)

Where required by law (including in the EEA, the UK, and Switzerland), we ask for your consent before setting non-essential cookies, and you can change or withdraw your consent at any time via the cookie settings on the Platform. You can also disable cookies in your browser settings, but this may affect the functionality of the Platform.

7. Advertising and Google AdSense

We display advertising on parts of the Platform through Google AdSense. Third-party vendors, including Google, use cookies and similar technologies to serve ads based on your prior visits to this website and other websites on the Internet.

• Google uses advertising cookies to enable it and its partners to serve ads to you based on your visits to this Platform and/or other sites
• Ads shown to users in the EEA, the UK, and Switzerland are personalized only with your consent, which we collect through a consent banner before advertising cookies are set; without consent, only non-personalized ads may be shown
• You may opt out of personalized advertising by visiting Google Ads Settings
• You can learn how Google uses data when you use our Platform at policies.google.com/technologies/partner-sites
• You may also opt out of some third-party vendors' use of cookies for personalized advertising at www.aboutads.info/choices or www.youronlinechoices.com

The legal basis for processing related to personalized advertising for users in the EEA, the UK, and Switzerland is your consent (Art. 6(1)(a) GDPR). Advertising partners may act as independent controllers of the data they collect through their cookies; their processing is governed by their own privacy policies, including the Google Privacy Policy.

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where we are required to retain it by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your data:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to object to or restrict certain processing activities
• The right to data portability

To exercise any of these rights, contact us at [email protected].

10. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

12. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].